Adopt with us...

The quickest way to reach us is by phone. While we do our best to monitor messages across Facebook, email, WhatsApp, Instagram, TikTok, and text, we’re often up to our elbows in animal care—sometimes quite literally! A phone call ensures a prompt response and helps us connect with those genuinely committed to adopting.

 

During this initial conversation, we’ll discuss the species you’re interested in and where you are in your research and planning. We kindly ask that you hold off on purchasing any enclosures or equipment until after your first visit to the rescue. Once we’ve had a chat, we’ll schedule that visit.

Visiting the charity in person is an essential part of the process. It gives us the opportunity to meet you face-to-face, complete your registration, and introduce you to the animals.

 

Registration involves a short form followed by a discussion about your responses. We’ll then explore species-specific requirements such as enclosure size, heating and lighting, substrate, and enrichment. We’ll also talk through traits, dietary needs, and care essentials for the species you’re considering.

 

We strongly recommend waiting until after this visit to purchase any equipment. Many products available online—especially on platforms like Amazon or Facebook Marketplace—are unsuitable or unsafe. Visiting us first ensures you receive accurate guidance, avoid unnecessary expenses, and set up a habitat that meets your pet’s needs.

 

We’ll also go over adoption fees during this visit. These fees help fund our charity and promote responsible rehoming. While we keep them as low as possible, they are designed to reflect the cost of a routine veterinary visit for your chosen species. If the fees feel out of reach, we’ll work with you to assess whether now is the right time to welcome a new pet from a financial point of view.

As a charity, we do not sell enclosures or equipment—everything we have is used for incoming rescues. So now it’s your time to prepare your pet’s new home!

 

We strongly advise purchasing new equipment from a reputable reptile specialist. While second-hand items may seem economical, they can pose risks such as cross-contamination or faulty electrics. For example, enclosures from our trusted friends at The Reptile Hotel, Birtley, are tailored to meet your animal’s needs and help streamline the adoption process. Purchasing your equipment from here is the quickest way to get your animal home! (We promise we're not on commission! 🤪 We just love high quality enclosures!)

 

Investing in the correct setup provides peace of mind and ensures your pet’s wellbeing. If the initial costs feel daunting, it’s perfectly okay to take time to save and return when you’re ready. Responsible ownership starts with preparation. Fundamentally, this is the cost of keeping these amazing animals!

Once your enclosure is fully set up, please send us photos showing the complete setup, including installed electrics, substrate, and enrichment. We’ve occasionally received stock images straight from google from potential adopters, instead of purchasing an appropriate setup. Google reverse image search helps weed these out, but we may request a video to verify authenticity—please don’t be offended, it’s simply part of our due diligence.

 

When everything is in place, it’s time to bring your new companion home! Please remember to bring a suitable transport container. A ventilated plastic box works well for most species; in a pinch, a secure cardboard box will suffice if you have someone with you to keep it secure during the journey home.

 

We’re here for you throughout your pet’s life. Whether it’s a question or concern, we’re just a phone call away—and there’s no such thing as a silly question.