Surrender an Animal to the Rescue

We know that choosing to surrender an animal is never easy. People come to us for all kinds of reasons — changes in circumstances, animal health issues, financial challenges, children losing interest, or simply feeling overwhelmed. Whatever has brought you here, there’s no judgement. By the time you reach out to us, you’re doing the right thing for your animal.

Our goal is simple: to support you, support your animal, and make sure nobody is left struggling.
If we can take your animal straight away, we will. If we can’t, we’ll work with you to find a solution — whether that’s a short waiting list, temporary support, or signposting to trusted professionals. You won’t be left on your own. Scroll down to read about the proces in more detail, or click here to contact us.

How the Surrender Process Works

1. Bringing your animal to us

Once we’ve arranged a space or agreed a plan, you’ll bring your animal to the rescue. When you arrive, we’ll go through a short Animal Surrender Form. This formally transfers ownership to the charity so we can legally provide care, veterinary treatment, and rehoming.

2. Talking through their history

Next, we’ll complete a brief husbandry history form together. This isn’t about blame — it’s about understanding how your animal has been kept so far.
It helps us to:

Ease their transition into rescue
Adjust their care safely
Understand their behaviour
Build national data on husbandry practices

Every detail you can share helps us give them the smoothest, least stressful start.

3. Seeing where your animal will stay

Once the paperwork is done, you’re welcome to see where your animal will be housed while they’re with us. We want you to feel reassured that they’re safe, warm, and cared for.

4. Quarantine and veterinary care

All animals entering the rescue go through a quarantine period and are seen by our specialist exotic vet. This ensures they’re healthy, comfortable, and ready for the next stage of their journey.

5. Entering the rehoming programme

Once they’ve been signed off by the vet, your animal will join our welfare‑first rehoming programme.
All of our adopters are pre‑registered and vetted, giving us the chance to check setups, experience, and welfare standards before any animal goes home.
You can read more about our adoption process here.

Donations

Surrendering an animal is free, and always will be.
However, as a registered charity, we rely on donations to keep our doors open and continue the work we do. If you’re able to make a contribution at the time of surrender, it genuinely helps us provide care, vet treatment, food, heating, and safe housing for the animals who need us.

If you're ready to take te next step - contact us.